* Hosting Features
* Host Credibility
* Uptime Guarante
* Site Safety
* Ease of Use
* Help & Support
HostGator has features that cater to both people who are creating their first website and those who have web hosting experience. The service would benefit from more intuitive usability and quicker response times. And while its entry-level hosting package is rather sparse, HostGator’s other hosting packages deliver unbeatable value with unlimited hosting capabilities.
HostGator is a flexible and feature-rich web hosting service that excels in terms of unlimited services, with unrestricted bandwidth and disk space. The service also provides unlimited domains, so you can host as many websites under your account as you want. Although the service is brimming with features, HostGator lacks some of the intuitiveness and usability found on our higher-ranked web hosting services. But if you are willing to spend the time and effort necessary to learn your way around the service, HostGator delivers robust hosting capabilities at an exceptional value.
HostGator offers three different hosting packages. With the exception of the lowest-priced package, each one provides the unlimited features detailed above, and the service supports international domains. With the business plan, you also get your own toll-free number and a dedicated IP address and private SSL.
When it comes to features, HostGator provides all of the general features we were looking for, including a site builder, shopping carts for eCommerce websites and easy one-click installs of popular website apps and platforms. HostGator also includes an impressive amount of email features in each of its plans. In addition to a webmail option, you can create an unlimited amount of POP3 accounts. Additional email features include email aliases, autoresponders, mailing lists, catch-alls and mail forwarding. Finally, you don’t have to worry about spam because HostGator includes Spam Assassin in each of its packages, a powerful spam protection program that effectively keeps unwanted junk emails out of your inbox.
Overall, we are impressed with HostGator’s feature set which includes some advanced features including custom cron jobs and error pages. Cron jobs refer to server tasks you can schedule to occur automatically, such as downloading email. The service, however, lacks a script library. While these features aren’t essential to web hosting, they are convenient and give advanced users more hands-on control of their website.
HostGator is a web hosting service that’s relatively easy to use, though it does require you to spend some time learning your way around the service. Not all of its features are intuitive, and it will likely take you a few minutes to learn how to navigate its interface. It’s a similar story with the service’s support; it’s good but there is definite room for improvement. On the HostGator website, you can read the frequently asked questions, browse through user forums or view video tutorials. You can also contact the company for technical support via email, live chat or toll-free telephone. While we think the company expertly strikes a balance between good help documentation and effective contact methods, we’d like to see better response times; more than once we waited to speak with a rep online and on the telephone for nearly an hour.
HostGator offers three different hosting packages. With the exception of the lowest-priced package, each one provides the unlimited features detailed above, and the service supports international domains. With the business plan, you also get your own toll-free number and a dedicated IP address and private SSL.
When it comes to features, HostGator provides all of the general features we were looking for, including a site builder, shopping carts for eCommerce websites and easy one-click installs of popular website apps and platforms. HostGator also includes an impressive amount of email features in each of its plans. In addition to a webmail option, you can create an unlimited amount of POP3 accounts. Additional email features include email aliases, autoresponders, mailing lists, catch-alls and mail forwarding. Finally, you don’t have to worry about spam because HostGator includes Spam Assassin in each of its packages, a powerful spam protection program that effectively keeps unwanted junk emails out of your inbox.
Overall, we are impressed with HostGator’s feature set which includes some advanced features including custom cron jobs and error pages. Cron jobs refer to server tasks you can schedule to occur automatically, such as downloading email. The service, however, lacks a script library. While these features aren’t essential to web hosting, they are convenient and give advanced users more hands-on control of their website.
HostGator is a web hosting service that’s relatively easy to use, though it does require you to spend some time learning your way around the service. Not all of its features are intuitive, and it will likely take you a few minutes to learn how to navigate its interface. It’s a similar story with the service’s support; it’s good but there is definite room for improvement. On the HostGator website, you can read the frequently asked questions, browse through user forums or view video tutorials. You can also contact the company for technical support via email, live chat or toll-free telephone. While we think the company expertly strikes a balance between good help documentation and effective contact methods, we’d like to see better response times; more than once we waited to speak with a rep online and on the telephone for nearly an hour.
Overview
HostGator.com LLC is a world leading provider of shared, reseller, and dedicated web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current President and CEO Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 7,000 servers under management. The over two million domains hosted by HostGator make up approximately 1% of the world's Internet traffic.
As a technology and product innovator, HostGator is able to provide its more than 225,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 170 countries.
Because of the nature of reseller hosting, HostGator customers are frequently web designers and or developers who have chosen to provide hosting services to their clients. Businesses of all sizes and shapes frequently make use of HostGator's affordable, but still powerful shared, reseller, and dedicated hosting services. Customers range from complete novices to computer and technology experts.
In 2008, HostGator was recognized by Inc. Magazine as one of the fastest growing private companies in America. According to Inc. Magazine, HostGator is the 21st fastest growing private company in America, the second fastest growing private company in the "business services" sector, and the fastest growing private company in Texas.
In order to keep up with the company's rapid growth, HostGator moved from its original office in Boca Raton, Florida into a new 20,000 square foot office building in Houston, Texas. Since moving to Houston in January 2007, the company has added more than 200 employees. The company is growing rapidly and expects to add roughly 200 employees within the next two years.
In a June 2008 customer satisfaction survey, approximately 90% of HostGator customers reported being satisfied with HostGator and the services it provides. Industry-leading customer service and support is at the forefront of what HostGator does on a day-to-day basis. The company is constantly working to improve and refine that service and support and achieve its goal of becoming the world leader in the global web hosting market.
In addition to President and CEO Brent Oxley, HostGator's management team consists of web hosting and technology veterans working together to ensure HostGator continues to grow and progress.
HostGator.com LLC is a world leading provider of shared, reseller, and dedicated web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current President and CEO Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 7,000 servers under management. The over two million domains hosted by HostGator make up approximately 1% of the world's Internet traffic.
As a technology and product innovator, HostGator is able to provide its more than 225,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 170 countries.
Because of the nature of reseller hosting, HostGator customers are frequently web designers and or developers who have chosen to provide hosting services to their clients. Businesses of all sizes and shapes frequently make use of HostGator's affordable, but still powerful shared, reseller, and dedicated hosting services. Customers range from complete novices to computer and technology experts.
In 2008, HostGator was recognized by Inc. Magazine as one of the fastest growing private companies in America. According to Inc. Magazine, HostGator is the 21st fastest growing private company in America, the second fastest growing private company in the "business services" sector, and the fastest growing private company in Texas.
In order to keep up with the company's rapid growth, HostGator moved from its original office in Boca Raton, Florida into a new 20,000 square foot office building in Houston, Texas. Since moving to Houston in January 2007, the company has added more than 200 employees. The company is growing rapidly and expects to add roughly 200 employees within the next two years.
In a June 2008 customer satisfaction survey, approximately 90% of HostGator customers reported being satisfied with HostGator and the services it provides. Industry-leading customer service and support is at the forefront of what HostGator does on a day-to-day basis. The company is constantly working to improve and refine that service and support and achieve its goal of becoming the world leader in the global web hosting market.
In addition to President and CEO Brent Oxley, HostGator's management team consists of web hosting and technology veterans working together to ensure HostGator continues to grow and progress.